Your Statutory rights are not affected by any of our policies.
Purchasing goods on the Internet is normally safe and secure. Millions of pounds are spent each month by customers in the UK, when ordering goods online.
We are obliged to ensure that payment is received before items and sent out to the customer.
Returns
If you are not entirely satisfied with the products we send you, please inform us with seven days. We will either exchange your items or give you a refund. If the fault lies with us then we will of course ensure that your goods are replaced or that you are refunded in full.
Complaints
We assure that we will take any complaints you make very seriously. The vast majority of our customers are satisfied with the service we provide. If you need to complain about anything, please feel free to contact our customer services by either phone or by completing an online form.
